Business Etiquette

The aim of this half day workshop is to create awareness of the intricacies of Business Etiquette in today’s business world, and its value in developing professional profile and personal impact.

This workshop can be tailored to focus on UK business etiquette and/or overseas etiquette as required.

What's covered?

• Why is it important and what does it mean to you?
• Building professional profile and reputation
• The ABC of Business Etiquette
• Appearance
• Behaviour and Communications
• Meeting and Greeting
• Meetings
• Business entertaining
• Corporate Hospitality Hosting
• Communications

By the end of the workshop participants will be able to:

• Share and compare ideas about customs and taboos in their work environment
• State the 3 key components of business etiquette
• State the 4 key situations/work activities where knowledge of business etiquette is critical
• Describe correctly the key do’s and don’ts for the 4 key work situations and identify correctly the behaviours and actions that will contribute to a successful impact and profile
• Recognise their personal learning points and identify at least 1 action they intend to take to enhance their knowledge or actions in respect of business etiquette

and much more....